AVOCA STREET MEDICAL CENTRE
 
130 Avoca Street Randwick NSW 2031
Tel: 02 9399 3335 - Fax: 02 9399 9778

avocastreet.com - asmc.net.au - randwickhealth.com - randwickgp.com - familydoctor.sydney

General Practitioners


Dr. Angela
Georgopoulos

Dr. Kien
Cao-Xuan

Dr. Mandy
Chuang

Dr. Priscilla
Wong

Request An Appointment Online

TELEHEALTH

During this evolving COVID-19 period, Avoca Street Medical Centre advises all patients to self-isolate as much as possible. In particular we wish to protect the community's most vulnerable patients. We now offer bulk billed telephone consultations for all Medicare eligible patients whom have been seen at this practice in the past 4 years.

For patients who do not hold a valid Medicare card but have been seen at our practice in the past 4 years a pre-paid administration fee of $40 per 10 minute consultation will apply.

Avoca Street Medical Centre is currently unable to accept new patients.
We apologise for any inconvenience.

Please make a telephone appointment by:

  1. Calling 02 93993335
  2. Requesting a telephone appointment on a specific day with your preferred doctor
  3. Please leave the telephone number where you can be reached
Please allow a leeway of 2 hours from the time of your appointment. If matter is urgent or might require a face to face consult, please let staff know and doctor will call you back in between patients on the same day.

NOTE:

  • Please organise your own collection of prescriptions and referrals from reception desk between 8am - 1pm daily
  • Appointments are timed to 10 minutes - if a longer appointment is required, the doctor will rebook this for another date
  • Some items cannot be completed via telehealth and require a face to face consult. These include vaccinations, ear checks, blood pressure checks, and where specific examination of the patient is required. The doctor may rebook a face to face consult after an initial telephone consultation
  • Please respect that this is a limited service which many patients require, and be readily contactable on the day of your appointment.
  • Due to the nature of telephone consultations, we are unable to undertake chronic care for patients who do not regularly attend our practice. Please contact your usual provider.
  • Please check our COVID-19 PRACTICE UPDATES frequently.

TELEHEALTH WITH DR KIEN

Telehealth consultation with Dr Kien:

  1. Call (02) 9399 3335 and make a phone consult appointment.
  2. Please have these ready when calling Dr Kien at the appointment time.
    1. Contact details (street address, fax number and/or email address) of your local pharmacy.
    2. List of medications you need refilled.
    3. Name of specialist you need referral for.
  3. Dr Kien prefers consulting via WhatsApp video calls. Please install the app in your phone.
    Otherwise telephone will be used.
  4. The duration of the consult will be from 10 - 15 minutes.
  5. Dr Kien will fax or email your presriptions and referrals directly to your chemists and specialists. They will not be available at our Randwick office.
NOTE: Other doctors still work on-site at the medical centre. However, they will consult mainly via telephone. Face-to-face conusltations are limited to immunsation and special cases.

General Information
 

Travelling and Diabetes

Whether for work or pleasure, travel can and should be fun and having diabetes doesnít mean you canít travel. With good planning, your trip can be safe, fun and hassle-free whether youíre going interstate or overseas.

While traveling:

  • Make sure you eat well, consider how different foods will affect you
  • Make sure you check your blood glucose levels regularly
  • For people with type 1 diabetes- carry the right lollies with you (overseas brands may not be as strong)
  • If you are flying, prepare for long delays or misplaced baggage (just in case!)
  • If traveling overseas, time zones and extreme climates may affect you and how you manage your diabetes, talk to your doctor or diabetes educator

Planning your travel itinerary & bookings
  • Plan travel itinerary and make bookings.
  • If you wear an electronic device to monitor blood glucose levels or infuse insulin, check with the airline to see if these devices can be operated in-flight.
  • Arrange travel insurance for health and belongings.
  • Check vaccination requirements.

Check Airline Security Regulations

Be sure to make arrangements in advance so that you comply with Australian airline security regulations specifically for people with diabetes. The regulations are:
  • You must carry all diabetes supplies including testing equipment, insulin and Glucagon delivery devices (syringes and pen needles and insulin pump consumables) in the hand luggage of the person who has diabetes and whose name appears on the airline ticket. It is advisable to pack extra insulin in checked-in luggage.
  • Your name must appear on all insulin and/or Glucagon script labels.
  • You must carry scripts for all medications and check them before you go to make sure they are readable. Each script must include your name, the name and type of your medication and your doctorís contact details.
  • You must carry your National Diabetes Services Scheme (NDSS) card, as it is accepted as primary proof that a person with insulin treated diabetes needs to carry with them their diabetes equipment. Supplementary photographic proof of identify, such as a driverís licence or passport may also be required.
  • You must carry several copies of a letter from your doctor which you will need to get through Customs. The letter should outline any medical conditions, any medications you take and the devices you use for your insulin and blood glucose testing, such as insulin pens, syringes and needles or pump unit. It should also stress the importance of carrying your medications with you. Check beforehand the letter is readable!
  • International travellers can carry no more that 100 ml of liquid per container, including aerosols and gels, in their carry-on baggage. All liquids must fit into a transparent resealable plastic bag no bigger than one litre (approx. 20 cm by 20 cm). People with diabetes who need to carry supplies of insulin are exempt; however, they will be required to present the insulin at the security point and carry proof of their condition and need for insulin.
    If you are not travelling with an Australian carrier, be sure to check in advance with your chosen airline for specific security guidelines.


Arrange Travel Insurance

You should arrange travel insurance, both for you and your belongings. Make sure your accident and health cover applies to pre-existing conditions and the places you will visit.
The Australian Government has arrangements with a number of countries providing travellers with benefits similar to Medicare, but these are typically only for acute or emergency care.

Talk With Your Doctor
  • Make appointment to have vaccinations (if required).
  • Make appointment with your doctor or credentialled diabetes educator to discuss travel plans, time zones, and other Ďtravelí tablets required.
  • List and buy any special clothing items required, for example comfortable, well fitting shoes.


More information from diabetesaustralia.com.au

The information in the above were collected from the internet,
either from government websites or from reasonably reliable health information sources.
They are for general information only and should not replace the need of seeking medical care during illnesses.


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